HOP Lab / Privacy

Privacy Policy

We take your data as seriously as your heartbeat. This page explains what we collect on this site and why. This English version is a courtesy translation: the Portuguese version at https://hoplab.pt/privacidade/ is the authoritative text and prevails if the two differ.

Who we are

HOP Lab, operating at R. 5 de Outubro 104, 4480-754 Vila do Conde, Portugal. Contact for privacy matters: [email protected].

What data we collect on this site

Only what you send us through the contact form: name, telephone number, email (optional), area of interest and the message you write. This site does not use advertising or tracking cookies, and the fonts and files are served from our own domains.

What we use it for

Exclusively to reply to your contact request and, if you go ahead with us, to prepare your assessment or monitoring. We do not sell or share your data with third parties for marketing.

For how long

We keep contact requests for the period necessary to reply and to follow up the conversation. If you do not go ahead with us, you may request erasure at any time.

Where the data is held

Submission of the form is processed by our infrastructure (Cloudflare) and delivered by email, through the Resend service, to our general mailbox. If you become a client, your monitoring data is held on the HOP platform, with the protection described in the terms you accept when creating an account.

Your rights

You may request access to, rectification or erasure of your data at any time by writing to [email protected]. You also have the right to lodge a complaint with the CNPD, the Portuguese data protection authority (cnpd.pt).

Last updated: 30 August 2026.